Shipping Policy — VELYORA™

Last Updated: November 2, 2026

At VELYORA™, we aim to provide a smooth and reliable shopping experience.

1. Order Processing

Orders are prepared for shipment after payment confirmation. Processing times may vary depending on product availability, order volume, weekends, and holidays.

2. Shipping Rates

Available shipping methods and applicable charges are displayed at checkout before payment.

Any free-shipping promotion applies only to eligible orders.

3. Delivery Estimates

Estimated delivery dates or shipping times are provided at checkout or in the order confirmation, when available.

Delivery times may vary due to carrier operations, destination, customs procedures, weather, or other circumstances outside our control.

4. Order Tracking

When tracking is available, customers will receive tracking information after shipment.

5. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information. If an address needs to be corrected, please contact us promptly. Changes cannot be guaranteed after shipment.

6. Lost or Damaged Shipments

If your package is missing, arrives damaged, or is marked delivered but cannot be located, contact our support team with your order number so we can investigate and assist.

7. International Orders

International shipping availability, duties, taxes, and import fees depend on the destination and the terms displayed at checkout.

8. Contact

For shipping questions, contact VELYORA™ through the contact information available on our website.